Returns & Exchanges

What is your return policy?

We gladly accept returns for store credit.

How long do I have to return an item?

There is a 14 day shipping window for returns.

Are sale items eligible for return?

Not all items are eligible, unworn items only.

When will I receive my refund?

Please allow for 2-5 business days.

What if I receive a damaged or incorrect item?

Please contact our store through the "Contact" page and we will reach out to solve the issue.

Orders & Payments

Do you offer installment payment options such as Shop Pay?

Yes! We offer installments through Shop Pay.

What payment methods do you accept?

We are able to process Debit and Credit cards alongside Shop Pay, Apple Pay, Pay Pal, Google Pay, and Venmo.

Contact & General Questions

How can I contact KR The Label?
You cant contact us for support through our "Contact" page or message us through Instagram.

Where are you located?
St. Louis, Mo.

Do you have a physical storefront?
No note yet, currently we function as an e-commerce store.

How can I stay updated on new arrivals and launches?
By joining our email and newsletter list!

Do you offer influencer or brand ambassador opportunities?

Please reach out via Instagram!